Effective November 1, 2026
This policy explains what personal information SantaJoker collects through santajoker.com, how we use it and the choices you have.
Information we collect
- Order details: name, billing and shipping address, email address, phone number and the items you buy.
- Messages: what you send us through our contact form, email or phone.
- Technical data: IP address, browser type and pages viewed, kept in our website logs.
Card details are entered directly with Stripe. We do not store full card numbers.
How we use it
- To process, ship and support your order, which is necessary to fulfill our contract with you.
- To answer your questions and handle returns.
- To meet tax, accounting and legal obligations.
- To keep the website secure and working, which is our legitimate interest.
Who receives it
We share only what each provider needs to do its job:
- Stripe: payment processing.
- USPS: delivery of orders and return parcels.
- Hostinger: website hosting.
- WooCommerce: the store software that runs on our website.
We do not sell or share your personal information for advertising. We may disclose information if the law requires it.
Cookies
We use cookies that the store needs to work, such as those that keep items in your cart and protect checkout. We do not use advertising cookies.
How long we keep it
We keep order records for as long as tax and accounting rules require, and messages for as long as needed to resolve your request.
Your choices
You may ask us to access, correct or delete your personal information, subject to records we must keep by law. Send your request using the details on our Contact Information page and we will reply within 1 day.
Children
Our website is not directed to children under 13, and we do not knowingly collect their information.
Changes
If we change this policy, we will update the date at the top of this page.